A well-established organization in Hammarsdale, KZN is seeking a Customer Service Co-Ordinator to join their team. Salary is to be discussed in interview. Closing date is the 31st of January 2021


Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.

Application Process:

To apply for this position kindly e-mail your updated CV in MS Word format to admin@whmrecruitment.co.za, and indicate the Position name in the Subject Line

Qualifications and Experience:

  • Have a minimum of 3 years Customer Services experience
  • Have a minimum of 2 years’ experience within the Chemical industry
  • Knowledge of all requirements for process and procedures for order processing
  • National diploma in Customer Service Management or equivalent
  • Export Certificate will be an advantage
  • Excellent problem-solving and communication skills
  • Must have high levels of integrity as well as strong leadership abilities
  • Ability to reach deadlines and work under pressure

Key Performance Areas:

  • Co-ordination of all orders from order placement to expediting and liaising with sales and/or Supply Chain Manager throughout this process to ensure all problems/delays are communicated and resolved effectively
  • Receiving and processing of sales orders, following these through to delivery and invoicing, ensuring that processing is accurate. This will include export orders as well (incoterms, VAT act etc)
  • Month-end processing and reconciliation of orders, consignment stocks and all relevant tasks to ensure timeous submission for customers and finance
  • Dealing with queries from Customers and Sales Representatives
  • Normal filing/processing of documentation and follow up work
  • Liaising with other support and sales team members
  • Ensuring compliance with all SHERQ requirements and be involved in Continuous Improvement Projects


Salary is to be discussed in interview


Please note that only short listed candidates will be contacted. Therefore, if you have not received any correspondence within two weeks of your application, you have been unsuccessful

Career Category: Customer Service
Career Type: Full Time
Location: Kwa-Zulu Natal

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